Receipt of Complaint

There is no specific venue or format for how complaints/concerns must be communicated, but there is a basic need/expectation that the information provided will establish sufficient predication for review.

Complaints/concerns are received from a variety of sources and venues:

• Direct from the complainant as a specific communication (in-person, through letter/email or phone call, or established hotlines)
• Referral from state offices, including electronic forwarding through the Get Lean Hotline system maintained by the State Comptroller’s Office
• Referral from colleges and university offices
• Audits or other OIA engagements
• Through the news media
• UF Compliance Hotline